M & K Home Appliance Center at 409 State Street, in Proctorville

About M & K Home Appliance Center

The M & K Home Appliance Center is a US national Home goods company located in Proctorville, Ohio. To figure out why customers choose M & K Home Appliance Center and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of M & K Home Appliance Center by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of M & K Home Appliance Center

• Address: 409 State Street, Proctorville, OH 45669
• Website: mandkmaytag.com
• Phone: +1 740-886-7795
• Types: Home goods  

Reviews

• 1

  Nik Fischbach

  Posted May, 17 2019
  Terrible customer service experience. So, my parents have a washer that was not working. They took it here at M&K and my parents were told nothing was wrong with the washer, it was ran about 5 cycles and was charged $25. Well they decided to purchase new washer/dryer set and provide me with this set. When we move them in, the washer was still doing the same thing as before it was sent to M&K. Now M&K sends a "service tech" if you even want to go that far as to call him that. The guy used google to try and diagnos the washer. Mind you i had done this already amd knew more about this washer than he did at this point and still do. So he says it needs a new interface for $163 for the part plus labor. And because ot wasnt fixed the first time he took off the $25 from the first charge. So we say thats alot of money we need time to decide if we want to pay that much. I find the user interface for $68 replace it myself and washer does not work still, so i take it off and return it for a refund. Now knowing its not the interface, we call M&K back out. The same guy returns, replaces the interface, i watch him try it and doesnt work. He does and gets a $30 part, the door locking assembly, replaces that, and it works. This guy first tries to deny he came out the first time ( his name on the paperwork) then refuses to take off the new interface and try the washer with the original interface and new locking assembly. If had not watched him put that interface on, he would have lied and said it was that just to get 160 dollars more. So over a $30 part and a want-to-be service tech, M&K will lose business, bad for business, bad customer service. Now I will be fixing the washer with the $30 part. And definitely not pay 200 something dollars to this place that lies to its customers. Everyone save your money and use youtube to watch videos on how to fix it yourself, you will be surprised how easy it may be.

Photos of M & K Home Appliance Center

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